Refund policy
Returns & Refund Policy
At FinalsThreadCo, all products are made-to-order specifically for each customer. Because of this, we do not accept returns or exchanges for incorrect sizing, buyer’s remorse, or change of mind.
We only offer replacements or refunds for the following:
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Damaged items upon arrival
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Incorrect items received
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Printing defects or manufacturing issues
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include:
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Your order number
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A description of the issue
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Clear photos of the item received
Once reviewed, we will work to provide a replacement or refund when eligible.
Please note:
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We do not offer refunds or exchanges for ordering the wrong size. Please review the sizing chart carefully before placing your order.
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Slight color variations may occur due to screen settings and printing differences.
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Orders cannot be canceled once production has started.
For assistance, contact us at: support@finalsthread.co